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“A Professional, Hands-on service that
Prioritises quality and local expertise.”

Our tailored service provides the support you need at the right price, easing the pressures of being a landlord and giving you peace of mind.

WHY CHOOSE SOWENA?

At Sowena Lettings, we’re here to provide a professional service that’s tailored to your needs. We know every landlord’s situation is different, which is why we offer flexible options and add-ons to make managing your property as straightforward as possible. With a proactive approach, we focus on solving problems quickly, so you can relax knowing everything is under control.

Whether you’re new to letting and not sure where to begin, an experienced landlord managing multiple properties, or someone with an inherited property to rent out, we’re here to help.

From single lets to HMOs, find out what makes Sowena Lettings the friendly, reliable choice for landlords.

Perfect for:

  • Landlords who want to get it right
  • Busy or first-time landlords
  • Those looking for a better experience with a letting agent
FIND OUT MORE

WHY CHOOSE SOWENA?

At Sowena Lettings, we’re here to provide a professional service that’s tailored to your needs. We know every landlord’s situation is different, which is why we offer flexible options and add-ons to make managing your property as straightforward as possible. With a proactive approach, we focus on solving problems quickly, so you can relax knowing everything is under control.

Whether you’re new to letting and not sure where to begin, an experienced landlord managing multiple properties, or someone with an inherited property to rent out, we’re here to help.

From single lets to HMOs, find out what makes Sowena Lettings the friendly, reliable choice for landlords.

Perfect for:

  • Landlords who want to get it right
  • Busy or first-time landlords
  • Those looking for a better experience with a letting agent
FIND OUT MORE

One size doesn’t fit all!

Flexible service options are available.

Every person who comes to us has a different set of needs. We tailor our service to you to meet your requirements, and your budget, rather than trying to fit you into our existing template. The list of our services is a place to start, rather than a box to put you in.

Sowena lettings services

The Benefits of Guaranteed Rent (page 1 of 3)

Reliable Monthly Payments:

  • Easy Budgeting: With a fixed monthly income, you can confidently plan your finances, knowing exactly what you’ll receive.
  • Always On Time: Whether your property is occupied or not, you’ll receive the full rent amount every month without fail. This eliminates the stress of missed payments or vacant periods.

Hands-Off Management:

  • Complete Care: We handle everything, from tenant sourcing to maintenance and emergency repairs. You can enjoy peace of mind while we take care of the details.
  • Tenant Issues? We Handle Them: Late-night calls or tenant disputes? Leave them to us. Our team manages all tenant communication and resolution.

Risk-Free Income:

  • No Hidden Fees: The rent you’re promised is the rent you’ll receive. There are no deductions for vacancies, maintenance, or unexpected costs. It’s simple and transparent.
  • Financial Protection: We absorb all financial risks, including unpaid rent or legal fees, ensuring your income remains secure.

Long-Term Stability:

  • Extended Contracts: Our agreements typically last 1 to 5 years, providing a secure and predictable income over the long term.
  • Flexibility at Renewal: At the end of the contract, you can renew or explore other options that suit your needs.

The Benefits of Guaranteed Rent (page 2 of 3)

Enhanced Property Value:

  • Ongoing Maintenance: We keep your property in excellent condition, helping to maintain or even increase its value over time.
  • High-Quality Tenants: Our rigorous vetting process ensures your property is occupied by reliable, responsible tenants, reducing wear and tear.

With our Guaranteed Rent service, you can maximize your rental income with minimal effort and no financial risk. It’s the ideal solution for landlords seeking consistent income without the hassle of property management.
Contact us today to discover how you can benefit from a guaranteed, stress-free income from your property. Let us handle the rest while you relax!

How It Works:

1. Initial Consultation:

  • Contact & Assessment: Reach out to us, and one of our team members will discuss your property and specific needs. We’ll collect details about the location, size, and condition of your property to determine its suitability for our Guaranteed Rent scheme.
  • Property Valuation: We’ll schedule a free, no-obligation valuation at a time that’s convenient for you. During this visit, we’ll assess the property and provide a realistic rental income offer under the Guaranteed Rent scheme.

2. Offer & Agreement:

  • Tailored Rental Offer: Based on our assessment, we’ll present a competitive Guaranteed Rent offer outlining the fixed monthly rent we’ll pay you, regardless of occupancy.
  • Review the Terms: We’ll explain the terms of the agreement in detail, including the contract duration (typically 1 to 5 years) and the services included.

The Benefits of Guaranteed Rent (page 3 of 3)

3. Sign the Contract:

  • Contract Signing: Once you’re satisfied with the offer, we’ll prepare the contract for signing. This legally binding agreement secures your fixed monthly income and outlines our responsibilities as your managing agent.
  • Handover & Onboarding: After signing, you’ll hand over the property to us. From this point, we’ll take care of everything, including tenant placement, property management, and maintenance.

4. Start Receiving Payments:

  • First Payment: You’ll receive your first Guaranteed Rent payment as outlined in the contract, usually at the start of the next month.
  • Ongoing Payments: From then on, you’ll receive the agreed-upon rent every month, on time and without deductions.

5. Property Management:

  • Full Management Service: We manage all aspects of your property, including tenant sourcing, rent collection, maintenance, and repairs. Rest easy knowing your property is in capable hands.
  • Regular Updates: While we handle the day-to-day management, we’ll keep you informed with regular updates about your property.

6. End of Contract:

  • Renewal Options: As the contract approaches its end, we’ll discuss renewal options or other services to suit your future plans.
  • Property Handover: If you choose not to renew, we’ll return your property in excellent condition, ready for your next steps.

Choose our Guaranteed Rent service and enjoy a reliable, stress-free income from your property while we handle all the details.

Do you have a property but lack the time or expertise to manage it hands-on?

We know many landlords would love to receive income from their property or properties without the hassle of dealing with maintenance issues, delayed payments, compliance and the rest. Or maybe you’re out of the country for a few years, and want your house managed in your absence.


We offer a full management service including tenant finding, handling all payments, maintenance, certifications and inspections, including guaranteed rent income even if your property is empty.


The standard fee for the management is 10% of the gross rents due for the period of the tenancy, and a set-up fee will normally be levied at the outset for taking references and arranging the tenancy.


We specialize in:

  • New or inexperienced landlords
  • Time-poor landlords
  • Landlords who are not local

Do you have a property that you are happy to maintain, but are unsure of getting tenants, and the legal side?

Our Letting and Rent Collection service will find you tenants, collect their references and set up the deposit properly. This service provides the assurance you need that the legal and financial side is covered, and you’re not going to run afoul of your legal responsibilities. We will have any difficult conversations with your tenants and ensure that the compliance requirements and utilities are all handled. You take charge of any maintenance issues, and inspections.


A fee of 9% of the gross rental income for the term of the tenancy (or a minimum of £60) will be charged and will be deducted from rents collected.


We specialize in:

  • Landlords who live close to their rental property/properties
  • Landlords who are able to do the maintenance themselves

Are you happy managing your property, just need some support getting good tenants sorted out?

The Sowena Lettings Tenant Find service is designed specifically for you, to ensure that you and your tenants are a good match, and then hand them over to you once they’re safely moved in.


We will carry out all the advertising, shortlisting and interviewing of prospective tenants, take references (financial and employer/prior landlord). We also carry out all the safety and compliance checks, and an inventory, if you require it (for an extra charge, depending on the size and type of the property). We prepare the tenancy agreement, and arrange deposit and utilities, then leave the ongoing rent collection with you.


We specialize in:

  • Landlords who live close to their rental property/properties
  • Landlords who want a single upfront fee
  • Landlords who have struggled to find appropriate tenants in the past
LANDLORD RESOURCES

Services at a Glance

FULL MANAGEMENT SERVICE

Letting and Rent Collection

TENANT FIND

ADVERTISE ONLY

Management Fee

10% of monthly rent (min £60/m)

9% of monthly rent (min £60/m)

N/A

N/A

Tenancy Set Up

One-off payment for the start of each new tenancy/letting period

£200

£200

£550

£225

Advertising and marketing the property.

Organizing safety and compliance checks

Organizing, where applicable, the following:

An Energy Performance Certificate (EPC),

Landlords Gas Safety Test & Certificate,

periodical electrical test (EICR), Legionella

risk assessment, & fire risk assessment,

to be carried out by suitably qualified

contractors at additional cost. The Agent

can provide estimates of costs.

Finding and screening tenants

Preparing the tenancy agreement

Carry out full pre-tenancy inventory

Cost dependent on size of property

Cost dependent on size of property

Cost dependent on size of property

Deposit Protection Scheme arrangements

Arranging services

Rent collection and payment forwarding

Regular property inspections

Repair and maintenance co-ordination

Paying for maintenance

Rent review

FAQs For Landlords

Sowena Lettings provides a comprehensive and flexible range of property management packages tailored to meet the individual needs of landlords, ranging from tenant-find services to full management and guaranteed rent.

We advertise your property on major property portals, local platforms, and our own network to reach a wide audience. Prospective tenants undergo a rigorous vetting process that includes credit checks, employment verification, previous landlord references, and affordability assessments to ensure we find reliable, responsible tenants.

Yes, you can be involved. We understand that some landlords prefer to have a say in who rents their property. While we will carry out all the necessary background checks, we can share shortlisted candidates with you for final approval, giving you the peace of mind in the selection process.

Our fees vary depending on the level of service you choose. For tenant-find-only services, we charge a one-time fee, while full management services incur a monthly percentage of the rent. Our fees for the full management service cover marketing, tenant screening, tenancy agreements, rent collection, maintenance coordination, and arrangement of legal compliance checks. Please see the full breakdown on our website.

We use local, trusted contractors to promptly addresses any repair or maintenance issues raised by tenants. For minor repairs, we will handle them on your behalf. For more significant issues, we will seek your approval before proceeding, ensuring you stay informed and in control. If you prefer, you can also opt to use your own trusted contractors, and we will coordinate with them to carry out the necessary work.

If a tenant misses a rent payment, we will contact them immediately to resolve the issue. If necessary, we will initiate our rent recovery process, which includes sending reminders and, in some cases, taking legal action if the rent remains unpaid. Additionally, we can advise you on legal and rent protection services to give you further peace of mind in case of prolonged non-payment. Our aim is to resolve these issues swiftly while keeping you informed at every stage.

We ensure your property is compliant with all relevant legal and safety requirements, including gas safety certificates, electrical inspections, energy performance certificates (EPCs), and more. We stay up-to-date with changes in legislation and will notify you of any necessary updates to keep your property fully compliant.

We carry out an initial inspection within 3 months of the start of a tenancy to ensure everything is in order. After that, we typically conduct inspections every 6 months, depending on the tenancy agreement. These inspections help us ensure the property is being well-maintained and provide an opportunity to address any potential issues early.

We conduct a thorough market analysis, taking into account local property trends, comparable rental properties, and the unique features of your property. This ensures the rent is competitive and reflective of current market conditions while maximizing your rental income.

We provide regular updates on the status of your property, including tenant feedback, inspection reports, and financial statements. Additionally, we are always available to answer any questions or address concerns you may have through email phone, or our online landlord portal, Arthur.

If you decide to sell your property, we can assist with the transition. Whether you plan to sell with tenants in place or wait until the tenancy ends, we will guide you through the process and ensure a smooth handover with minimal disruption to your rental income or tenants.

Rent is typically paid by tenants into our designated rent account, which is protected by client money protection schemes for added security. Here’s how you will receive your rent:
Tenant Payments: Tenants pay their rent into our protected rent account. We ensure all payments are secure and comply with regulatory standards.
Monthly Processing: We process rents on a monthly basis. After collecting the rent, we deduct management fees and any other expenses incurred, such as maintenance costs, from the total amount.
Payment to Landlord: You will receive a payment that reflects the rent minus our management fees and any applicable expenses. This payment is typically made directly to your bank account.
Monthly Statements: You will receive a detailed monthly rent statement that outlines all transactions, including rent received, deductions for management fees, and any expenses related to maintenance or repairs. This statement helps you track your rental income and expenses transparently.

Case Studies

Christine’s Worry-Free Move​

With Sowena Lettings

The Challenge​

Christine was moving to America with her children to join her husband in the armed forces. The family wanted to return to their cherished home in Truro in the future but needed to rent it out to cover costs. Christine was anxious about finding trustworthy tenants and managing the property from overseas

The Solution

Through a personal recommendation, Christine discovered Sowena Lettings and chose their Guaranteed Rent service. This provided:​

  • Reliable monthly income, even if the property was occupied.​
  • Zero rent arrears or late payments.​ Free property
  • Management and maintenance.​​

The Results​

Sowena Lettings gave Christine peace of mind, allowing her to focus on her move. Her property was well cared for, and her rental income remained secure.​

Click here to see Christine’s Testimonial

14 Years of Reliable Service

From Sowena Lettings

The Client

Paul, a property owner from Probus, has relied on Sowena Lettings for over 14 years to support his property management needs.​

The Challenge​

As a landlord managing multiple aspects of his rental property, Paul needed a reliable and flexible letting agency to provide tailored services, including tenant vetting, legal documentation, and deposit registration. Finding a service that offered a personal touch and local expertise was essential.​

The Solution​

Paul turned to Sowena Lettings for their range of property services, including:​

  • Tenant finding and thorough credit and referencing checks.​
  • Preparing one-off Assured Short hold Tenancy (AST) agreements.​
  • Organizing property inventories and deposit registration.​

What stood out to Paul was Sowena Lettings’ flexible, approachable, and accommodating nature. Their ability to adapt to his specific needs ensured a seamless experience year after year.​

The Results​

For more than a decade, Sowena Lettings has been Paul’s trusted partner, delivering a high-quality, local, and personal service that has kept him coming back. Whether it’s tenant placement or handling key documentation, Paul knows he can count on their expertise.​

Click here to see Paul’s Testimonial

John’s Success

With Sowena Lettings

The Client

John, a landlord with multiple properties, was looking for a letting agent who understood his needs and the local market. He wanted a reliable partner to manage his portfolio effectively and professionally.

The Challenge​

John needed a lettings agency that could provide:​
Expertise in tenant vetting and property management.​
Efficient, proactive communication and support.​
Local market knowledge to manage properties effectively

The Solution

After partnering with Sowena Lettings, John found a team that excelled in:​
Tenant vetting and selection.​
Property maintenance and compliance management.​
Proactive communication and thorough inspections.​
Offering reliable advice on the best approach for his properties.

The Results

John has felt completely confident in Sowena Lettings’ ability to handle his portfolio, noting:​

  • A high standard of service and personal attention that large agencies lack.​
  • Local expertise and a deep understanding of rental trends in the area.​
  • Prompt, efficient communication and thorough property inspections.​

Click here to see John’s Testimonial

Joe’s Portfolio Success

With a Growing Business

The Client

Joe, a businessman and investor from St Austell, moved to Harpenden and continued to self-manage his property portfolio, until his growing business demands made it impossible to maintain.

The Challenge

Joe’s properties faced poor tenant satisfaction due to delayed maintenance and communication, leading to:

  • Three tenants giving notice at once, cutting income by 50%.
  • A tenant withholding rent due to compliance issues.
  • £1,500 in overdue maintenance costs.

The Solution

Joe turned to Sowena Lettings for professional property management, including:

  • Guaranteed Rent for two properties (100% occupancy).
  • Legal and rent protection for three properties.
  • Efficient tenant vetting, inspections, and maintenance management.

The Results

After partnering with Sowena Lettings, Joe’s portfolio improved significantly:

  • Occupancy rates increased to 93%.
  • 98% tenant satisfaction with no late rent payments.
  • Maintenance and compliance handled proactively.

Click here to see Joe’s Testimonial

June’s Challenge

As a Local Landlord

The Client

June, a landlord with property in Bodmin, has worked with Sowena Lettings for many years, trusting them to manage her two flats.

The Challenge

June needed a letting agency that could:

  • Quickly find suitable tenants.
  • Act promptly on tenant issues and keep her informed

The Solution

Sowena Lettings delivered:

  • Efficient tenant placement, securing suitable tenants for both of June’s flats.
  • Prompt responses to tenant issues and clear communication.

The Results

June has enjoyed:

  • A hassle-free experience with quick tenant placement.
  • Consistent communication and professional service.

Click here to see June’s testimonial